Customer Experience

Know The Best Customer Experience Practices

Collating best CX strategies to drive inspiration

Social media strategies for hotel brands have evolved from organic reach...

An increasing amount of people are hopping online not just for information, but for social intera...

JD.com is planning to build 185 drone airports in Southwest China. The airports wi...

There are now as many internet users in China as there are people in the United States, Indonesia...

The Chinese dream of luxury brands is largely dependent upon the nation’s millennial and Generati...

China leads the world in e-commerce....

The year 2018 saw intense change in cross-border China retail, marked by rapidly evolving consume...

China's economy may be slowing down, but the country is still set to eclipse the United...